It's been a while since I felt I could wholeheartedly recommend a computer supplier, since the "good old days" of Carrera, Evesham and the heydays of Mesh, there's been a distinct absence of companies who offer excellent hardware at competitive prices, and back it up with good customer support. However, I'm glad to announce that "PCSpecialist" (www.pcspecialist.co.uk) have ticked all the right boxes for me. Their website lets you configure each system to your heart's content, offering a massive range of options on every aspect of a desktop or laptop system.
Of course the proof of the pudding is in the eating, etc., and two friends have recently purchased systems from PCSpecialist. My friend Mat bought a high-end desktop system for his web company, and had nothing but praise for the daily build progress emails he received, and for the fast and good-looking PC which they delivered on time.
I went round to set up my friend Alison's new PCSpecialist system today, a beefy AMD box with 4GB of ram, 640GB hard drive, Windows 7 and all the trimmings. It was neatly pacacked, everything where you'd expect it to be, and all the paperwork clearly laid out. To my amazement though, the PC didn't work when we switched it on. It "blue-screened" and rebooted at every attempt, before Windows had a chance to load. I tried all the usual things, but to no avail, so I ended up ringing PCSpecialist's technical support helpline. What service! A friendly engineer stayed on the phone for half an hour while he talked me through various fixes, and we finally settled on a re-installation of Windows 7, which didn't take long at all. Unlike many suppliers, PCSpecialist provide a copy of your chosen operating system on a DVD-ROM, in case of any problems. The engineer apologised profusely for the system error, but no harm was done - the whole system was up and running sweetly in no time. It looked fantastic, with a well-made black and silver case, and everything inside all neatly cable-tied, with no sharp edges. The specification of the system is so good that it ought to withstand at least six years of everyday use, which doesn't happen often these days.
So, well done PCSpecialist. Keep up the very, very good work.
