Monday, 28 September 2009

iPhone heading for Orange... at last



I read with great interest that O2 (or "Oh Poo" as I like to call them) are about to lose their exclusivity for the iPhone in the UK. Hurrah! Deep joy all round! Despite being a very satisfied Vodafone customer, I'd be prepared to jump ship to Orange, purely to have an iPhone. My old Samsung Steel, while working perfectly well and having a battery life of about 5 days, just doesn't cut it compared to the blinged-up iPhone.
In case you're wondering, I was an O2 customer for seven years, and manfully endured their horrendous customer service, which saw me be disconnected twice for no apparent reason, overcharged by £120 six times, and suffer an endless stream of lies from their incompetent staff. I twice received grovelling apologies from their managing director, and referred them to the regulator. Their service is the WORST that I have ever encountered, and believe me, I've dealt with some shoddy companies. Let's hope that Orange are as good as Vodafone.

2 comments:

jeninbrighton said...
This comment has been removed by the author.
Jennifer Farnell said...

*snort* - they're all as bad as each other. Orange gave us their 'free' broadband that comes with their mobile tariff. We were disconnected 3 times for not paying(!!!!!) before we decided to switch broadband providers - I'd rather pay and not keep getting cut off thankyouverymuch.

And Orange coverage is rubbish. I don't get signal in my house or at my desk at work. I know the corners I have to stand on if I want to make a phone call. But hey, if you're locked into an 18 month contract, they don't really care if you can actually use your phone or not.

Oh oh oh - AND - I bought the Sony Ericsson C905 because of it's built in GPS. The phone comes with Google Maps, but Orange uninstalls that at the factory, replaces it with the very mediocre 'Orange Maps', and then makes you pay £5/month to use the software. If you reset your phone to factory settings to get Google Maps back (which is very tricky work), you invalidate your warranty on the phone. UGH!