Friday, 11 April 2008

Useless information

I just turned my home PC on for the first time in a week, to be confronted with a succession of utterly useless messages. If there are any usability experts reading this, then please, please, please do something about it! Clicking 'ok', 'cancel' or the little x button is just downright annoying. Software should be effortless, not irritating! Here's what I had:

- STEAM was unable to connect to the Internet.
- Successfully connected to wireless network.
- Java update available.
- Java update available (again - why tell me twice? Why not just download the bloody thing and stop hassling me?)
- The following AVG components are in error state.
- Downloading AVG updates, please wait.
- Successfully installed AVG updates.
- The following AVG components are in error state (what, still?!)
- There are new Windows updates available, click here to download them.
- There are usused icons on your desktop.
- STEAM successfully connected.

That's twelve clicks to get rid of messages I didn't need to read. Hardly a great user experience, but then as we live in an age where we're constantly bombarded with utterly useless information, it makes sense that my PC would join in. One day, the UI experts will figure out that they only need to display a message box when something genuinely needs the user's attention.

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